Just received a notice letter? Cases are filed first-come, first-served. You may be entitled to compensation.
Broadvoice (Syndeo)Telecommunications was responsible for safeguarding the personal data of its customers and employees. According to a MA state filing, Broadvoice (Syndeo)Telecommunications experienced a data security incident affecting an undisclosed number of individuals, exposing financial account information and payment data. Legal proceedings relating to this breach are ongoing.
The data held by Broadvoice (Syndeo)Telecommunications — like that of most organizations that collect customer information — represents a comprehensive profile of affected individuals that, once assembled by bad actors, enables a range of fraudulent activities. The value of this data persists long after the breach is publicly disclosed, and vigilance is warranted for years following an exposure.
Broadvoice (Syndeo) Telecommunications appears to be a telecommunications and cloud communications provider that offers voice, unified communications, and business phone services. As a communications provider, the company typically collects and stores sensitive customer information including names, mailing addresses, email addresses, phone numbers, account credentials, and billing or payment details. In 2025, the company officially reported a data breach to the Massachusetts Attorney General, indicating that unauthorized access to its systems compromised consumer information. Affected individuals should have received a formal data breach notification letter detailing the incident and outlining protective steps. If you received this letter, it means your personal information may have been exposed, and you should review your accounts closely for any suspicious activity.
Based on the data types reported in this filing:
Phone numbers exposed in breaches are used for SIM swapping attacks — hijacking your number to bypass two-factor authentication on financial accounts.
You may have been affected by the Broadvoice (Syndeo)Telecommunications data breach if:
Common categories of compensation in data breach class actions
Courts recognize that the time spent monitoring accounts, placing credit freezes, and dealing with the aftermath of a breach has real economic value. This category of damages is recoverable even without direct financial loss.
Direct financial losses resulting from the breach — unauthorized charges, fraudulent transfers, or fees incurred through fraud — are recoverable as compensatory damages. Banks may reverse some charges; a class action recovers the remainder and associated costs.
When login credentials are exposed, the costs of downstream account compromises — password managers, security audits, and recovery costs for hijacked downstream accounts — can be recovered. Courts in recent class actions have awarded damages for credential exposure even without proven misuse.
Data breach victims regularly report anxiety, loss of sleep, and ongoing fear of identity theft. These non-economic harms are cognizable injuries in data breach litigation, particularly in cases involving SSN or medical record exposure.
Applicable State Law
This breach was reported under the Massachusetts Data Security Law (201 CMR 17.00), which mandates notification and establishes your right to seek damages.
No. Under Massachusetts Data Security Law (201 CMR 17.00) and federal law, the unauthorized exposure of your personal data — regardless of whether it has been actively misused — can be sufficient grounds for a claim. The breach itself is the injury.
Nothing. The Law Office of David S. Harris handles data breach cases on contingency — you pay zero upfront and owe nothing unless compensation is recovered.
Banks may reverse fraudulent charges, but they are not obligated to compensate you for time lost, stress, or indirect damages. A class action claim against the breached company can recover those additional categories of harm.
Statutes of limitations for data breach claims vary by state but typically run 2–4 years. Depending on when you learned of the breach, you may still have time. Contact our office for a free eligibility review — there is no cost to find out.
Accepting free credit monitoring from Broadvoice (Syndeo)Telecommunications does not waive your right to pursue legal action unless you signed a specific release waiving claims. In most cases, victims who accepted monitoring can still file.
Not necessarily. Many data breach victims are never notified directly. If your personal information was held by Broadvoice (Syndeo)Telecommunications during the relevant period, you may still qualify even without receiving a letter. A free eligibility review can confirm your status.
Most data breach class actions resolve within 18 to 36 months, though timelines vary by court and complexity. Your participation requires minimal effort — typically completing a claim form. Our office handles all litigation; you are notified when a settlement is reached.
Received a notification letter from Broadvoice (Syndeo)Telecommunications?
Read our dedicated guide — what the letter means and what to do.
Learn how to participate in the class action and what compensation you may be entitled to.
Join the Class Action →Use our verification tool to confirm your letter matches this official AG filing.
Verify My Notice LetterThis case file references a public filing made with the state filing in MA. This website is not affiliated with, endorsed by, or operated by any state government agency.
Broadvoice (Syndeo)Telecommunications breach?
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