Investigation Open·Data Breach

Qmatic Corporation Data Breach Case

State
MA
Filed
Apr 7, 2025
Data Types
6 types
Records
Not disclosed

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Quick Facts

State Filed
MA
Date Reported to AG
Apr 7, 2025
Date of Breach
Not disclosed
Records Affected
Not disclosed
Status
Investigation Open
Last Updated
Aug 8, 2026
Data Types Exposed
NameEmail AddressPasswordMailing AddressPurchase HistoryPayment Card Information

The Breach — What We Know

Qmatic Corporation was responsible for safeguarding the personal data of its customers and employees. According to a MA state filing, Qmatic Corporation experienced a data security incident affecting an undisclosed number of individuals, exposing login credentials and account access data. Legal proceedings relating to this breach are ongoing.

Large-scale data breaches rarely affect uniform categories of data for all victims. Some individuals in the Qmatic Corporation breach may have had minimal data exposed, while others may have had comprehensive records compromised. Because the full scope of exposure often takes months to assess, a free legal review is the most reliable way to understand your specific situation.

Qmatic Corporation appears to be a technology company specializing in customer journey management and enterprise software solutions. In the course of providing their business operations and software services, technology companies typically collect and store sensitive personal information such as names, email addresses, passwords, mailing addresses, and payment card information. This security incident was officially reported to the Massachusetts Attorney General in 2025. Individuals who received a data breach notification letter from Qmatic Corporation have been alerted that their personal information may have been compromised. This page provides affected residents with an overview of the incident and the data types potentially exposed.

Your Rights as a Victim

Common categories of compensation in data breach class actions

Time & Inconvenience

Courts recognize that the time spent monitoring accounts, placing credit freezes, and dealing with the aftermath of a breach has real economic value. This category of damages is recoverable even without direct financial loss.

Account Compromise Damages

When login credentials are exposed, the costs of downstream account compromises — password managers, security audits, and recovery costs for hijacked downstream accounts — can be recovered. Courts in recent class actions have awarded damages for credential exposure even without proven misuse.

Emotional Distress

Data breach victims regularly report anxiety, loss of sleep, and ongoing fear of identity theft. These non-economic harms are cognizable injuries in data breach litigation, particularly in cases involving SSN or medical record exposure.

Who Was Impacted?

Under the Massachusetts Data Security Law (201 CMR 17.00), you may have a legal claim against Qmatic Corporation if any of the following apply:

  • You received a written data breach notification letter from Qmatic Corporation
  • You are or were a customer, patient, or employee of Qmatic Corporation
  • Your information was held by Qmatic Corporation in MA

Applicable State Law

This breach was reported under the Massachusetts Data Security Law (201 CMR 17.00), which mandates notification and establishes your right to seek damages.

Received a notification letter from Qmatic Corporation?

Read our dedicated guide — what the letter means and what to do.

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Frequently Asked Questions

Do I need proof that my data was misused to file a claim against Qmatic Corporation?

No. Under Massachusetts Data Security Law (201 CMR 17.00) and federal law, the unauthorized exposure of your personal data — regardless of whether it has been actively misused — can be sufficient grounds for a claim. The breach itself is the injury.

How much does filing a claim cost?

Nothing. The Law Office of David S. Harris handles data breach cases on contingency — you pay zero upfront and owe nothing unless compensation is recovered.

Is it too late to file a claim?

Statutes of limitations for data breach claims vary by state but typically run 2–4 years. Depending on when you learned of the breach, you may still have time. Contact our office for a free eligibility review — there is no cost to find out.

What if Qmatic Corporation offered me free credit monitoring after the breach?

Accepting free credit monitoring from Qmatic Corporation does not waive your right to pursue legal action unless you signed a specific release waiving claims. In most cases, victims who accepted monitoring can still file.

Do I need to have received a notice letter to be eligible?

Not necessarily. Many data breach victims are never notified directly. If your personal information was held by Qmatic Corporation during the relevant period, you may still qualify even without receiving a letter. A free eligibility review can confirm your status.

How long does a data breach class action lawsuit take?

Most data breach class actions resolve within 18 to 36 months, though timelines vary by court and complexity. Your participation requires minimal effort — typically completing a claim form. Our office handles all litigation; you are notified when a settlement is reached.

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